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Identity
Theft is a crime of the modern era and is rapidly growing. At Bradley
James we take identity theft very seriously, if you feel you have
been a victim of this crime please do not hesitate to contact our
Investigation Department and have a one to one, confidential chat
with one of our investigators who will talk you through the steps
you should take next.
The following will give you some insight into Identity Theft/Fraud
and simple steps you can take to protect yourself.
Protecting yourself
Criminals commit identity theft by stealing your personal information.
This is often done by taking documents from your rubbish or by making
contact with you and pretending to be from a legitimate organisation.
Identity
theft can result in fraud affecting your personal financial circumstances,
as well as costing government and financial services millions of
pounds a year. If your identity is stolen, you may have difficulty
getting loans, credit cards or a mortgage until the matter is sorted
out.
Identity
theft and fraud not only affects private individuals, but also government
departments and private sector organisations, and often forms part
of more serious criminal operations such as people trafficking and
drug smuggling.
The
2002 Cabinet Office Study, which covered the use of false identities
and the theft of other people’s identities, estimated that
crime facilitated by identity fraud cost the UK £1.3 billion
per annum.
By
taking some precautions and following some sensible advice you can
help protect yourself from fraud. Have a look at the fraud prevention
advice we provide.
Keep
your personal information secure.
Your
identity and personal information are valuable assets. Keep them
secure.
Regularly
obtain a copy of your personal credit file from one of the credit
reference agencies to see which financial organisations have accessed
your details.If you have recently moved house it is particularly
advisable to check your personal credit file within 3 months of
moving.
Be
extra careful if you live in a property where other people could
have access to your mail. In some cases a bank or credit card company
could arrange for you to collect valuable items such as new plastic
cards or cheque books from a local branch.
If
you suspect your mail is being stolen, contact the Royal Mail Customer
Enquiry Line: 08457 740 740. Check
if a mail redirection order has been made in your name without your
knowledge.
If
you move house tell your bank, card issuer and all other organisations
you deal with immediately. Ask the Royal Mail to redirect any mail
from your old address to your new one for at least a year.
Consider
using the Mail Preference Service to
limit the amout of unwanted mail you receive.
Keep
all your plastic cards safe.
If
your plastic cards are lost or stolen, cancel them immediately.
Keep a note of the emergency numbers you should call. Further details
can be found at the Card Watch website.
When
giving your card details or personal information over the phone,
internet or in a shop, make sure other people cannot hear or see
your personal information.
Never
carry documents or plastic cards unnecessarily. When not in use
keep them in a safe place.
Keep
your documents safe.
Keep
your personal documents in a safe place, preferably in a lockable
drawer or cabinet at home. Consider storing valuable financial documents
such as share certificates with your bank.If your passport
or driving licence has been lost or
stolen contact the issuing organisation immediately.
Don’t
throw away entire bills, receipts, credit-or debit card slips, bank
statements or even unwanted post in your name. Destroy unwanted
documents, preferably by using a shredder.
Check
statements as soon as they arrive. If any unfamiliar transactions
are listed, contact the company concerned immediately.
Keep
your passwords and PINs safe.
Never
give your personal or account details to anyone who contacts you
unexpectedly. Be suspicious even if they claim to be from your bank
or the police. Ask for their phone number, check it is genuine and,
if so, call them back. Be aware that a bank will never ask for your
PIN or for a whole security number or password. Keep them secure.
Things
to look out for.
You
may become a victim of identy theft if;
1
You have lost or had stolen important documents such as your passport
or driving licence.
2. Post expected from your bank has not arrived or you are receiving
no post at all.
You
may already be a victim of identy theft if;
1
You identify entries on your personal credit file from organisations
you do not normally deal with.
2 Items have appeared on your bank or credit card statements that
you do not recognise.
3 You applied for state benefit but are told that you are already
claiming.
4 You receive bills, invoices or receipts addressed to you for goods
or services you haven’t asked for.
5 You have been refused a financial service, such as a credit card
or a loan, despite having a good credit history.
6 A mobile phone contract has been set up in your name without your
knowledge.
7 You have received letters from solicitors or debt collectors for
debts that aren’t yours.
8 Financial institutions that you do not normally deal with contact
you to chase an outstanding debt.
Your
credit report.
Obtain
a copy of your credit file from the following credit reference agency,
it costs as little as £2;
Consumer
credit check – info@bradley-james.co.uk
Look
at your credit file in detail. If you find entries relating to organisations
you do not normally deal with, contact them immediately. Keep a
record of all your actions, including who you spoke to and when,
and copies of letters sent and received. The credit reference agecy
may be able to help you with this.
If
you believe that you are a victim.
Report
the matter to your local police station and ask for a reference
number. For details of which police station to report to, visit
http://www.police.uk
Contact
all your credit card companies and banks to report the fraud.
Cancel any existing accounts, ie banks, building societies, and
open new accounts.
Consider
registering with the CIFAS Protective Registration Services. CIFAS
Protective Registration may be placed by individuals against their
own address when they have good reason to believe it may be used
by fraudsters, for example, when a passport has been stolen. For
a full explanation of the CIFAS Protection Registration Service,
go to http://www.cifas.org.uk/
and follow the link to Protective Registration. Alternatively you
can phone 0870 010 2091 (Mon-Fri 8am-9pm, Sat 9am-5pm)
What
is being done about identity theft in the UK?
The
Home Office, in collaboration with other government departments
and private sector organisations, has set up the Home
Office Identity Fraud Steering Committee to lead a cross
public/private sector work programme to tackle identity theft and
identity fraud. The programme co-ordinates existing activity in
the public and private sectors and identifies new projects and initiatives
to reduce identity crime.
There
have been a number of key successes:
Aligning
penalties – Many organisations use passports and driving licences
to help establish identity. The maximum fine of £2,500 was
no longer a credible penalty for fraudulently obtaining a driving
licence given the level of fraud that it can be used to perpetrate.
The Criminal Justice Act 2003 changed the law to align the penalty
for fraudulently obtaining a driving licence with that for fraudulently
obtaining a passport and made these offences arrestable. Obtaining
either documents fraudulently now incurs a maximum penalty of two
years imprisonment.
New
Criminal Offences – Organised criminals often use false identity
documents. The Identity Cards Act 2006 created new criminal offences
of being in possession or of controlling false identity documents,
including genuine documents that have been improperly obtained or
were issued to another person, without reasonable cause. These offences
came into force on 7th June and cover both UK and foreign documents.
Developing
and sharing good practice – The Home
Office, UK Passport Service,
DVLA worked closely with APACS,
FLA and CIFAS
to support their project produce Identity Fraud –
The UK Manual. This manual launched in June 2003, includes
examples of known security features from UK passports and driving
licences and provides guidance to organisations to help spot forgeries.
Identity
and Passport Service (IPS) initiatives – IPS has deployed
a database of lost and stolen passports that is being shared with
border authorities and police worldwide to help prevent identity
fraud.
Joint
Working – IPS and DVLA continue to work closely together to
establish higher standards of identity checking before they issue
passports and driving licences.
The
National Identity Scheme – The Government’s decision
to introduce a National Identity Scheme was announced in the Queen’s
Speech on 17th May 2005.
The Identity Cards Act 2006 has now passed all its Parliamentary
stages and received Royal Assent on 30th March 2006. The Identity
and Passport Service is responsible for introducing a National Identity
Scheme that will provide people with a highly secure means of protecting
their identity.
Extra
resources for fraud policing in the City of London.
The
Home Office and the Corporation of London have each agreed to contribute
additional resources towards the cost of an expanded City of London
Police fraud squad and are both contributing just over £1.08m
in 2006/07.
This money is helping the City of London Police to expand its fraud
squad significantly, and to take a leading role in the investigation
of fraud in London and the south east.
examples.
Remember!!
What you can do to protect yourself from fraud
Here
again are a few simple precautions that you can take to ensure you
don’t become a victim of fraud:
· Be alert when using your cheque or credit card; keep your
plastic cards and account information safe at all times
· Don't send money in response to unsolicited letters or
phone calls
· Dispose of any documents bearing your name and address
and any other personal details carefully
· Visit Cardwatch (new window) - a useful source of information
on payment card fraud and its prevention, and Banksafe
online (new window) which is designed to help those using on
line banking, to stay safe.
· Visit the Metropolitan
Police fraud alert website (new window) for information about
current scams and frauds, and what to do if you think you have been
a victim of fraud.
Bradley
James Group
Consumer
Finance Identity Theft Information.
These organisations provide general advice and information about
fraud relating to consumer finance.
APACS - http://www.apacs.org.uk/
Information and advice to stay safe online http://www.banksafeonline.org.uk
British Bankers' Association – http://www.bba.org.uk/
General consumer advice for banking-related products and services
Financial Services Authority – http://www.fsa.gov.uk/
Information on finance-related scams and swindles http://www.fsa.gov.uk/consumer/01_WARNINGS/scams/mn_scams.html
CardWatch – http://www.cardwatch.org.uk/
Information and tips on using your plastic cards safely
CIFAS – The UK's Fraud Prevention Service
– http://www.cifas.org.uk/
Information
about identity fraud and how to apply for protective registration
http://www.identityfraud.org.uk/
Bradley
James Group

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